Frequent Ask

Yes, we do accept walk-in. However, advance booking is advised for weekend and public holiday appointment.

We do not have specific age requirement to follow, but we will do the treatment based on our guest body condition. We do provide kid massage but it will be a soft massage.
We suggest our guest to arrive 5 – 10 minutes earlier. This allows some time for our guest to choose their preferred treatment.
If you wish to change or cancel an appointment, we ask for a call for at least 3 hours before the appointment time. We will hold every appointment for 5 – 10 minutes, if you do not arrive, the appointment will be automatically cancelled.
  1. We accept a variety of payment methods including credit cards, debit cards, vouchers, online banking, E-wallet and cash. However, we do not accept American Express card.
  2. You will be asked to pay at the reception on the day of your experience
  1. Our massage techniques will involve the use of oils and cream, so we recommend our guest to undress to your underwear for the treatment or simply to a level you are comfortable with.
  2. On arrival, our receptionist will show you to your massage space and prepare the bed setting. After setting up everything, they will leave the room so you can get undressed in privacy.
  3. Please note, underwear needs to be worn throughout the whole session.
  1. We provide Chinese Traditional massage which believe to be a hard massage as our therapist apply pressure point technique to reach full blood circulation
  2. However, our therapist can make amendment on the steps and pressure applied to suit your body condition. .
  3. All you need to do is to tell our receptionist before the treatment start!
  1. Gift vouchers are only available in store. You can choose to visit our store personally to make a purchase, or make a payment online and collect later.
  2. We have voucher for different treatment and we believe it will solve your ‘what-to-buy’ dilemmas for special occasion!
Oriental Signature Spa